Terms of Service
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Chapter 1 General Provisions
Article 1 (Purpose)
These Terms and Conditions define the basic matters concerning the rights, obligations, and responsibilities between the Company and its members, as well as the procedures for using the service, in relation to the use of the POPLE World application (hereinafter referred to as the "App") platform service operated by Verywords Co., Ltd. (hereinafter referred to as the "Company").
*These Terms and Conditions shall also apply to the use of services using PCs, smartphone apps, wireless communication devices, etc., unless contrary to their nature.
Article 2 (Effectiveness of the Terms and Conditions)
1. The contents of these Terms and Conditions shall be announced within the POPLE World app at the time of subscription and on a separate screen, and the various terms and conditions presented to the member shall take effect as a contract between the Company and the member upon the member's consent thereto.
2. Matters not stipulated in these Terms and Conditions shall be governed by relevant laws and regulations or the provisions of separate terms and conditions (hereinafter referred to as "Individual Terms and Conditions") and policies (hereinafter referred to as "Individual Policies") for individual services established by the Company. In the event of a conflict between these Terms and Conditions and the Individual Terms and Conditions, the Individual Terms and Conditions and Individual Policies shall prevail.
Article 3 (Definition of Terms)
The definitions of terms used in these Terms and Conditions are as follows:
1. Service refers to the POPLE World app service provided by the Company in relation to electric scooters (hereinafter referred to as "scooters") as specified in Article 6.
2. Member refers to a person who has agreed to these Terms and Conditions, thereby entering into a usage agreement with the Company, and uses the services provided by the Company.
3. Carbon Reduction Amount refers to the amount of greenhouse gas reduction calculated based on methodologies registered with the UNFCCC, based on scooter mileage data obtained through GPS data provided to the Company by members granting location permissions in the app, and electricity usage obtained by replacing batteries. Members can check how much carbon they have reduced by driving, and the actual ownership of the greenhouse gas reduction belongs to the Company according to Article 11.
4. The definitions of terms for service locations provided on the Map screen of the service app are as follows:
i. POPLE Station: refers to an offline complex cultural space where services such as cafes or education are provided in addition to battery charging.
ii. Charging Station (Station or e-station): refers to a charging station where batteries can be exchanged.
iii. Customer Service Center (CS, CS Center): refers to a place where members can apply for repair of their broken scooter and receive responses.
iv. Partner: refers to a business operator who exposes their products or information through the Company's POPLE World platform.
5. Termination refers to the Company or a member extinguishing the effect of the usage agreement for the future.
6. Terms used in these Terms and Conditions that are not defined in this Article shall be in accordance with relevant laws and regulations and individual service guidelines, and otherwise in accordance with general commercial practices.
Article 4 (Posting and Revision of Terms and Conditions)
1. The Company shall post the contents of these Terms and Conditions on the member registration screen and under 'More > Setting' so that members can easily understand them. In the case of revisions to the Terms and Conditions, advance notice will be provided at least 7 days prior through the 'Support > Notice' menu.
2. If the Company revises the Terms and Conditions in a way that is disadvantageous or important to members, it will provide individual notice through email at least 30 days prior to the revision, in addition to the Notice menu. However, if individual notification is difficult due to reasons such as the member not providing contact information or not updating it after a change, the notice in paragraph 1 shall be considered as individual notification.
3. The Company may revise these Terms and Conditions to the extent that it does not violate relevant laws such as the Act on the Regulation of Terms and Conditions, the Personal Information Protection Act, and the Act on Promotion of Information and Communications Network Utilization and Information Protection.
4. If the Company revises the Terms and Conditions, it shall take effect by specifying the effective date and reasons for the revision and announcing or individually notifying the revised terms and conditions together with the current terms and conditions in accordance with the method in paragraph 1. If the member does not express his/her intention within the applicable period, it shall be deemed that the intention has been expressed, and if the member does not expressly refuse despite the clear notice or notification, the member shall be deemed to have agreed to the revised terms and conditions.
5. If a member does not agree to the application of the revised terms and conditions, the Company shall not apply the contents of the revised terms and conditions, and in this case, the member may terminate the usage agreement. However, if there are special circumstances where the existing terms and conditions cannot be applied, the Company may terminate the usage agreement. In this case, the Company shall notify the member in the manner specified in Article 18 (Notification to Members).
Article 5 (Relationship with Relevant Laws)
1. Matters not specified in these Terms and Conditions or Individual Terms and Conditions shall be governed by the provisions of relevant laws such as the Telecommunication Business Act, Framework Act on Electronic Documents and Transactions, Personal Information Protection Act, Act on Promotion of Information and Communications Network Utilization and Information Protection, Act on the Consumer Protection in Electronic Commerce, and Copyright Act of Korea, where the Company is based, and general commercial practices.
Chapter 2 Use of Service
Article 6 (Conclusion of Usage Agreement)
1. A usage agreement is concluded when a person who wishes to become a member (hereinafter referred to as the "Applicant") agrees to the contents of the Terms and Conditions and then applies for Sign up in App.
2. In principle, the Company shall approve the Applicant's application for use of the service. However, the Company may not approve or may defer approval of applications falling under any of the following subparagraphs. If any of the following facts are revealed after subscription, the usage agreement may be terminated.
① If the Applicant has previously had their qualification as a member revoked under these Terms and Conditions; however, this shall not apply if the Applicant has obtained the Company's approval to rejoin.
② If the Applicant is not using their real name or is using another person's name.
③ If the Applicant provides false information or does not provide the information requested by the Company.
④ If there is no available service-related equipment, or if there are technical or operational problems.
⑤ If approval is impossible due to reasons attributable to the member, or if it is determined that the member has violated any other stipulated matters.
3. With regard to the application pursuant to paragraph 1, the Company may request verification of real name and identity through a specialized agency depending on the type of member.
4. If the Company does not approve or defers approval of the sign up application pursuant to paragraph 2, the Company shall, in principle, notify the Applicant accordingly.
5. The time of establishment of the usage agreement shall be the time when the Company indicates the completion of subscription in the application procedure.
6. The Company may, in accordance with its policies, classify members into different grades and differentiate usage by subdividing the scope of service use, benefits, or service fee collection.
Article 7 (Provision of Services)
The Company provides the following services to members:
1. All services related to battery charging, mainly for scooters sold by the Company.
i. Scooter Information and Status Check: Members can register the scooters they have purchased or rented and check the scooter information (scooter name, vehicle number, chassis number, installed battery status, etc.).
ii. Navigation and Additional Services: Provides directions from the member's location or their set departure point to their set destination via Google Maps integration, information on nearby service locations (POPLE Station, Charging Station, CS Center, Partner), battery reservation service, and the number of available batteries at the respective station.
iii. The Company provides paid services related to battery charging in the "POPLE World Service" for the convenience of members, and details can be found on individual screens & Individual Terms and Conditions.
iv. Cumulative Carbon Reduction: Calculates the carbon reduction amount when replacing batteries, which can be checked at any time under 'More > Carbon Reduction NFT'.
2. Wallet service where you can store digital assets
The Company provides the following services in its wallet:
i. Creation of new account addresses
ii. Checking owned digital assets (NFT)
iii. Transfer of digital assets
iv. Checking owned Verifiable Credentials (VC)
3. Other services provided by the Company for various experiences/activities of members.
Article 8 (Change and Suspension of Service)
1. The Company may change all or part of the services provided as needed for operational or technical reasons if there are significant grounds for doing so, and will individually notify members of the change in advance in the manner specified in the of Article 4, Paragraph 2. However, if there are unavoidable reasons that the Company cannot notify in advance (such as bug fixes and urgent updates), the Company may notify afterwards.
2. The Company may restrict or suspend all or part of the POPLE World service in any of the following cases:
i. If the supply of communication, electricity, etc. is suspended, or if there are significant reasons for maintenance, inspection, expansion, replacement, relocation, failure, or malfunction of information and communication facilities, or for operational reasons.
ii. If normal business activities are difficult due to significant management reasons such as closure of business due to the Company's business transfer, division, merger, etc., or a significant deterioration in service profitability.
iii. In the event of other force majeure events such as natural disasters, war and riots, national emergencies such as terrorism, hacking, and DDOS attacks.
Article 9 (Termination of Service Usage Agreement)
1. Members may apply for termination of the usage agreement at any time through the 'More > Profile > Delete Account' menu in the app, and the Company shall process this within a few days.
2. The Company shall not be liable for any disadvantages that may arise from the termination of the usage agreement pursuant to paragraph 1, unless there is a reason attributable to the Company.
3. Purchased Charging membership products and benefits provided free of charge by the Company shall be completely extinguished upon termination of the usage agreement and cannot be recovered.
4. If a member terminates the agreement, all data of the member will be deleted 30 days after the termination, except when the Company retains member information in accordance with the privacy policy. Therefore, re-registration is restricted for 30 days after termination of the usage agreement.
5. The Company may terminate the usage agreement for any of the following reasons. In this case, the Company shall notify the member of its intention to terminate the agreement by stating the reason for termination via email, phone, etc. In this case, the Company shall provide the member with an opportunity to state their opinion on the reason for termination in advance, and the usage agreement shall be terminated when the Company's intention to terminate reaches the member.
① If a member violates these Terms and Conditions.
② If a member violates relevant laws and regulations, such as providing illegal programs and disrupting service operation, illegal communication and hacking, distributing malicious programs, and exceeding access rights.
③ If a member hinders or attempts to hinder the smooth progress of services provided by the Company.
④ In other cases where the Company deems it necessary to refuse the provision of services based on reasonable judgment.
Article 10 (Restriction of Use, etc.)
1. If a member violates the obligations of these Terms and Conditions or the Individual Terms and Conditions, or disrupts the normal operation of the service, the Company may restrict the use of the service by issuing a warning, temporary suspension, etc.
2. The Company may immediately and permanently suspend the use of the service if a member violates relevant laws and regulations, such as identity theft and payment theft in violation of the Resident Registration Act, illegal communication and hacking in violation of the Act on Promotion of Information and Communications Network Utilization and Information Protection, distribution of malicious programs, and exceeding access rights. The Company shall not provide separate compensation for any disadvantages caused by permanent suspension of use pursuant to this paragraph.
3. If a member does not log in for 6 months or more consecutively, the Company may restrict the use of the service to protect member information and for operational efficiency.
4. If the Company restricts the use of the service or terminates the agreement pursuant to this Article, the Company shall notify the member in the manner specified in Article 17 (Notification to Members).
5. Members may file an objection to the restriction of use, etc. pursuant to this Article in accordance with the procedures established by the Company. If the Company acknowledges that the objection is justified, the Company shall immediately resume the use of the service.
Article 11 (Delegation of Greenhouse Gas Reduction Authority)
1. Members fully delegate to the Company all rights and authority related to any greenhouse gas reductions resulting from the use of this service.
2. By the delegation of authority under this Article, the Company may exclusively exercise rights related to greenhouse gas reduction and may engage in commercial activities such as emissions trading, sales, or other environment-related certifications based on this.
3. Members may not transfer or utilize any rights related to greenhouse gas reductions resulting from the use of this service to any third party without the prior consent of the Company.
Article 12 (Granting and Use Restriction of "NFT")
1. If a member meets the conditions set by the Company while using the service, the Company may grant an NFT to the member. However, NFTs may be changed depending on the Company's business situation or the nature of the conditions.
2. Members can check the NFTs granted by the Company through the service and cannot exchange them with other members in the service. However, this may be suspended or changed depending on the Company's business situation or the nature of the NFT.
3. The battery and scooter NFTs serve as proof of actual ownership, so when the product's movement is verified on the POPLE World server, the NFT will automatically transfer to the wallet of the product's owner.
4. If there is a restriction on the use of the service according to any of the following subparagraphs, there may be a restriction on the use of existing NFTs held by members.
① When the service usage agreement is terminated according to Article 9.
② When the use of the service is restricted according to Article 10.
Chapter 3 Obligations of the Company and Members
Article 13 (Obligations of the Company)
1. The Company shall not engage in any acts prohibited by relevant laws and regulations or these Terms and Conditions, or any acts contrary to public order and good morals, and shall use its best efforts to provide the service continuously and stably in accordance with these Terms and Conditions.
2. The Company shall have a security system in place to protect personal data (including credit information) so that members can use the service safely, and shall disclose and comply with the privacy policy.
3. If the Company acknowledges that opinions or complaints raised by members regarding the use of the service are justified, the Company shall handle them. The Company shall inform members of the handling process and results through the inquiry bulletin board or a separate channel regarding opinions or complaints raised by members.
Article 14 (Obligations of Members)
1. Members shall not engage in the following acts:
① Registering false information when applying or making changes.
② Misappropriating another person's information.
③ Changing information posted by the Company.
④ Transmitting or posting information other than the information specified by the Company (such as computer programs).
⑤ Infringing on the intellectual property rights, such as copyrights, of the Company or any third party.
⑥ Defaming or interfering with the business of the Company or any third party.
⑦ Disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and good morals on the site.
⑧ Other illegal or unfair acts.
2. Members shall comply with relevant laws and regulations, the provisions of these Terms and Conditions, usage guidelines, precautions announced in relation to the service, and matters notified by the Company, and shall not engage in any other acts that interfere with the Company's business.
Chapter 4 Miscellaneous
Article 15 (Service Fees)
1. The Company may collect various fees from members in connection with the use of the service.
2. The Company may, at its discretion, add or abolish usage fees and change the usage fee rate. In the case of revisions, the Company shall specify the effective date and reasons for the revision and post them on the site screen or notify members by other means from 30 days prior to the effective date until the day before the effective date.
Article 16 (Limitation of Liability)
1. The Company shall be exempt from liability for the provision of services in the event that the service cannot be provided due to a natural disaster or other force majeure, unless there is intent or negligence on the part of the Company.
2. The Company shall not be liable for any disruptions in the use of the service due to reasons attributable to the member, unless there is intent or gross negligence on the part of the Company.
3. The Company shall not be liable for the reliability, accuracy, or other content of information, materials, or facts posted by members in connection with the service, unless there is intent or gross negligence on the part of the Company.
4. The Company shall not be liable for the use of services provided free of charge, unless there are special provisions in relevant laws.
5. The Company shall not be liable for any loss or damage arising from a member's participation in, communication with, or transaction with a partner company through the service or promotional activities posted on the service, unless there is intent or negligence on the part of the Company. If a member moves to another website through a link contained within the service, the Company shall not be liable for the information content provided on that site or any damage caused thereby, unless there is intent or gross negligence on the part of the Company.
Article 17 (Notification to Members)
1. Unless otherwise specified in these Terms and Conditions, the Company may notify members via email or text message provided at the time of Sign up.
2. The Company may substitute the notification in paragraph 1 by posting a notice on the initial service screen for 7 days or more for notifications to an unspecified number of members. However, individual notification shall be given for matters that have a significant impact on the member's own transactions.
Article 18 (Dispute Resolution and Jurisdiction)
1. Any lawsuit filed between the Company and a member shall be governed by the laws of the Republic of Korea.
2. Any lawsuit regarding a dispute arising between the Company and a member shall be under the exclusive jurisdiction of the district court having jurisdiction over the member's address at the time of filing the lawsuit. If the member does not have an address, the district court having jurisdiction over the member's residence shall have exclusive jurisdiction. However, if the member's address or residence at the time of filing the lawsuit is unclear, the competent court shall be determined in accordance with the Civil Procedure Act.
3. In the case of members with an address or residence overseas, any lawsuit regarding a dispute arising between the Company and the member may also be filed with the local court of Cambodia where the service is operated.
Supplementary Provisions
These Terms and Conditions shall apply from November 1, 2024.